Shipping policy

Shipping Policy

Last updated: [Add date]

Thank you for shopping with Dive Within Journal. We are committed to delivering your order in a timely and reliable manner. Please review our shipping policy below.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

You will receive another notification when your order has shipped.

Shipping Locations

We currently ship to:

  • United States

  • International destinations (availability may vary by country)

If your country is not available at checkout, please contact us before placing an order.

Shipping Rates & Delivery Times

Shipping charges and estimated delivery times are calculated at checkout based on your location.

Estimated delivery times:

  • United States: 5–10 business days

  • International: 10–20 business days (depending on destination and customs processing)

Please note that delivery times are estimates and may vary due to carrier delays, weather, or customs clearance.

Tracking Your Order

Once your order ships, you will receive a tracking number via email. Tracking information may take 24–48 hours to update.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the customer and are not included in the product or shipping price.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If a package is returned to us due to an incorrect address, additional shipping fees may apply.

Lost or Delayed Packages

If your order is significantly delayed or appears lost, please contact us at:

📧 Email: support@divewithinjournal.com

We will work with the carrier to resolve the issue as quickly as possible.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery with photos of the damage so we can assist you with a replacement or solution.

Contact Us

If you have any questions about shipping, feel free to reach out:

Dive Within Journal
📧 support@divewithinjournal.com